Effective Date: [22/05/2025]

Artisanalecho(“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and interact with our services.

 

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details.

  • Device Information: IP address, browser type, time zone, and cookies to improve your browsing experience.

  • Usage Data: Pages visited, time spent on the site, and interactions to help us optimize our website.

 

2. How We Use Your Information

We use the information we collect to:

  • Process orders and payments

  • Respond to inquiries and provide customer support

  • Send order updates, newsletters, and promotions

  • Improve our products, services, and user experience

  • Comply with legal obligations

 

3. Sharing Your Information

We do not sell or rent your information. We may share your data with:

  • Trusted third-party services (e.g., payment processors and delivery services)

  • Legal authorities if required by law or for fraud prevention

 

4. Email Marketing

If you opt-in to receive updates, you may receive emails about new products, offers, and updates. You can unsubscribe at any time by clicking the link in our emails.

 

5. Cookies & Tracking

We use cookies to:

  • Save your preferences

  • Track website analytics

  • Improve performance and functionality

You can disable cookies via your browser settings, but this may affect your experience.

 

6. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the internet is 100% secure.

 

7. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal data

  • Withdraw consent for marketing

  • Lodge a complaint with your data protection authority

 

8. Children’s Privacy

Our services are not directed at children under 13. We do not knowingly collect personal information from minors.

 

9. Updates to This Policy

We may update this policy from time to time. Changes will be posted on this page with the revised date.

 

10. Contact Us

If you have questions about this Privacy Policy, contact us at:

📧 Email: customercare@dummy.com

📞 Phone: ‪+91 9760986896

📍 Address: Moradabad, Uttar Pradesh – 244001